GeneralFantasyCricket

Cancellation & Refund Policy

At GeneralFantasyCricket, we aim to provide a reliable and enjoyable platform experience. This policy outlines when and how contest entries may be canceled and when refunds may be issued.

1. Cancellations Initiated by Users

Before the Contest Starts

  • Users may cancel their contest entry anytime before the official match start via the contest details section.
  • Upon successful cancellation, the entry amount will be credited back to the user’s GeneralFantasyCricket balance.

After the Contest Begins

  • Once a match has started, contest cancellations are not permitted, as outcomes rely on live, real-time events.

2. Cancellations by GeneralFantasyCricket

  • Low Participation: If a contest doesn’t reach the minimum required number of participants, it may be canceled, and all entries will be refunded.
  • Technical Interruptions: If platform issues affect contest fairness, contests may be canceled, and refunds processed.
  • Policy Breaches: Contests canceled due to rule violations may not be eligible for refunds at the discretion of the platform.

3. Refund Eligibility

Cases Where Refunds Apply

  • Contests canceled by GeneralFantasyCricket.
  • User-requested cancellations before the match begins.
  • Valid billing or transaction errors.

How Refunds Are Processed

  • Refund amounts are credited back to the user’s account balance for future participation or withdrawal.

Non-Refundable Situations

  • Disqualification due to violations of platform policies.
  • Outcomes based on official match statistics.
  • Requests made after the contest has begun or finished.

4. Withdrawal of Account Balance

  • Requesting a Withdrawal: Users may request withdrawals at any time, subject to minimum withdrawal limits.
  • Processing Timeline: Most withdrawals are completed within 3–5 business days, depending on the payment method.
  • Associated Fees: Any transaction-related charges will be visible during the withdrawal process.

5. Requesting a Refund or Entry Cancellation

  • Contact Support: To initiate a refund or cancel a contest entry, email us at [email protected] with relevant details.
  • Response Time: Our support team reviews requests and responds within 24–48 hours.

6. Policy Modifications

GeneralFantasyCricket may update this policy as needed. Users are advised to revisit this page regularly for the most up-to-date version.

7. Get in Touch

If you have any questions about this policy, feel free to reach out to us at [email protected] .